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HSBC Visa Platinum Chip and Pin Debit Card

Enjoy the enhanced benefits and more purchase power when you pay with your HSBC Visa Platinum Debit Card

Attention All Visa Cardholders - Benefits have changed

Effective 1 July 2021

A Travel Certificate must be generated prior to overseas travel in order for the travel to be covered under the International Emergency Medical Services. An Extended Warranty Certificate is also mandatory prior to opening a claim. These certificates are available through the Visa Benefits Portal at www.visa.com.

Visa Platinum Card benefits

Explore below to find out more about the benefits now available on your HSBC Visa Platinum Debit Card

Price Protection
Requirements
Applicability
  • reimbursement for the price difference in case the same product (model and year) of the same manufacturer is found at a lower price than the price paid with the Visa card
  • reimbursement of the difference up to a maximum of USD 500 per item or USD 2,000 per year per HSBC VISA Debit Card account
  • full payment with a valid and active Visa Platinum card
  • the price difference must be above USD $25 for this coverage to apply 
  • new item purchases, including gifts given by Cardholder 
  • claim must be made within 4 calendar days after finding the new price 
  • coverage for up to 30 days from date of purchase 
  • copy of the advertisement showing product offered at a lower price than originally paid 
  • offer of product at a lower price must be in the same country where item was purchased
Price Protection
  • reimbursement for the price difference in case the same product (model and year) of the same manufacturer is found at a lower price than the price paid with the Visa card
  • reimbursement of the difference up to a maximum of USD 500 per item or USD 2,000 per year per HSBC VISA Debit Card account
Requirements
  • full payment with a valid and active Visa Platinum card
Applicability
  • the price difference must be above USD $25 for this coverage to apply 
  • new item purchases, including gifts given by Cardholder 
  • claim must be made within 4 calendar days after finding the new price 
  • coverage for up to 30 days from date of purchase 
  • copy of the advertisement showing product offered at a lower price than originally paid 
  • offer of product at a lower price must be in the same country where item was purchased
Purchase Protection
Requirements
Applicability
  • covers the cost of repair or replacement of the purchased product (excluding delivery and freight charges) up to a maximum of USD 5,000 per item and USD 10,000 per year per HSBC VISA Debit Card account
  • coverage for theft or damage of most new products and items purchased
  • full payment with a valid and active Visa Platinum card
  • new item purchases, including gifts given by cardholder 
  • coverage for a maximum of 180 days from the date of purchase 
  • cardholder must have a written documentation in case of theft
Purchase Protection
  • covers the cost of repair or replacement of the purchased product (excluding delivery and freight charges) up to a maximum of USD 5,000 per item and USD 10,000 per year per HSBC VISA Debit Card account
  • coverage for theft or damage of most new products and items purchased
Requirements
  • full payment with a valid and active Visa Platinum card
Applicability
  • new item purchases, including gifts given by cardholder 
  • coverage for a maximum of 180 days from the date of purchase 
  • cardholder must have a written documentation in case of theft
Extended Warranty
Requirements
Applicability
  • doubles the repair period offered by the original manufacturer’s warranty for up to 1 year 
  • covers the cost of repair or replacement of the item up to a maximum of USD 5,000 per item and USD 10,000 per year per HSBC VISA Debit Card account
  • full payment with a valid and active Visa Platinum card
  • effective 1 July 2021, an Extended Warranty certificate is mandatory prior to opening a claim. This certificate can be generated through the Visa Benefits Portal at visa.com
  • new item purchases, including gifts given by cardholder 
  • the eligible item must have a written manufacturer’s warranty that is valid for no less than three months in the country where the item was purchased 
  • cardholder must report any claim within 90 days of the incident
Extended Warranty
  • doubles the repair period offered by the original manufacturer’s warranty for up to 1 year 
  • covers the cost of repair or replacement of the item up to a maximum of USD 5,000 per item and USD 10,000 per year per HSBC VISA Debit Card account
Requirements
  • full payment with a valid and active Visa Platinum card
  • effective 1 July 2021, an Extended Warranty certificate is mandatory prior to opening a claim. This certificate can be generated through the Visa Benefits Portal at visa.com
Applicability
  • new item purchases, including gifts given by cardholder 
  • the eligible item must have a written manufacturer’s warranty that is valid for no less than three months in the country where the item was purchased 
  • cardholder must report any claim within 90 days of the incident
VISA Digital Concierge Requirements
Applicability
  • a team of personal assistants to help with practically any request or service that can be purchased with a Visa card
  • services include coordination of itineraries and tours, flight, hotel and rental car bookings, buying and sending gifts, reservations for shows and sports events, reservations at restaurants, spas, fitness and sports clubs
  • must have a valid and active HSBC Visa Debit Card
  • in Bermuda and anywhere else in the world 
  • there is no charge for this service 
  • cardholders are responsible for the cost of any services or items purchased
VISA Digital Concierge
  • a team of personal assistants to help with practically any request or service that can be purchased with a Visa card
  • services include coordination of itineraries and tours, flight, hotel and rental car bookings, buying and sending gifts, reservations for shows and sports events, reservations at restaurants, spas, fitness and sports clubs
Requirements
  • must have a valid and active HSBC Visa Debit Card
Applicability
  • in Bermuda and anywhere else in the world 
  • there is no charge for this service 
  • cardholders are responsible for the cost of any services or items purchased
VISA Luxury Hotel Collection Requirements Applicability
  • program is a selection of some of the world’s most intriguing and prestigious properties, meticulously selected by Visa that fulfill the highest standard of quality and service
  • benefits including best available rate guarantee, room upgrade (if available), VIP status, free internet access, free continental breakfast, late check-out, USD 25 voucher
  • must have a valid and active HSBC Visa Debit Card 
  • there is no charge for this service
  • cardholders are responsible for the cost of any services or items purchased 
  • cardholders must use the Visa Digital Concierge benefit to get the Visa Hotel Luxury Collection benefit 
VISA Luxury Hotel Collection
  • program is a selection of some of the world’s most intriguing and prestigious properties, meticulously selected by Visa that fulfill the highest standard of quality and service
  • benefits including best available rate guarantee, room upgrade (if available), VIP status, free internet access, free continental breakfast, late check-out, USD 25 voucher
Requirements
  • must have a valid and active HSBC Visa Debit Card 
Applicability
  • there is no charge for this service
  • cardholders are responsible for the cost of any services or items purchased 
  • cardholders must use the Visa Digital Concierge benefit to get the Visa Hotel Luxury Collection benefit 
International Emergency Medical Service
Requirements
Applicability
  • protects the cardholder and his / her beneficiaries in the case of accidents or medical emergencies occurring outside the country of residence or where the card is issued
  • maximum benefit up to USD 70,000 per beneficiary for medical assistance services and up to USD 100,000 USD per medical emergency or accident for transportation or accommodation service
  • Visa Online Medic

 

- provides a digital experience when using the International Emergency Medical Service 

- is available for nonemergency medical services
- offers a virtual professional medical consultation with professional certified doctors 24/7 without having to physically go to a medical center (visit the Benefits Portal for listing of medical conditions for assistance and age requirements)

- if in United States, fulfillment of prescriptions is provided to the closest pharmacy 

  • full payment with an active Visa Platinum card
  • effective 1 July 2021, a Travel certificate must be generated prior to a trip for the trip to be covered if an emergency occurs when traveling abroad. This certificate can be generated through the Visa Benefits Portal at visa.com
  • only valid for an eligible trip of up to sixty (60) consecutive days from the date of departure from the country of residence or the card country of issuance
  • includes medical expenses, dental expenses, medical prescription expenses, and transportation and lodging services as defined in the terms and conditions
International Emergency Medical Service
  • protects the cardholder and his / her beneficiaries in the case of accidents or medical emergencies occurring outside the country of residence or where the card is issued
  • maximum benefit up to USD 70,000 per beneficiary for medical assistance services and up to USD 100,000 USD per medical emergency or accident for transportation or accommodation service
  • Visa Online Medic

 

- provides a digital experience when using the International Emergency Medical Service 

- is available for nonemergency medical services
- offers a virtual professional medical consultation with professional certified doctors 24/7 without having to physically go to a medical center (visit the Benefits Portal for listing of medical conditions for assistance and age requirements)

- if in United States, fulfillment of prescriptions is provided to the closest pharmacy 

Requirements
  • full payment with an active Visa Platinum card
  • effective 1 July 2021, a Travel certificate must be generated prior to a trip for the trip to be covered if an emergency occurs when traveling abroad. This certificate can be generated through the Visa Benefits Portal at visa.com
Applicability
  • only valid for an eligible trip of up to sixty (60) consecutive days from the date of departure from the country of residence or the card country of issuance
  • includes medical expenses, dental expenses, medical prescription expenses, and transportation and lodging services as defined in the terms and conditions
Skybox Subscription Requirements Applicability
  • using Skybox, send your online shopping in the US and Europe directly to your home
  • receive US$10 credit for your first shipping
  • 100% shipping guarantee 
  • round up your packages during 30 days for US$1
  • full payment with a valid and active Visa Platinum card
  • must have made at least one purchase in the last 90 days
  • free membership for 36 months
  • only valid if located in the same country where your eligible Visa card was issued
Skybox Subscription
  • using Skybox, send your online shopping in the US and Europe directly to your home
  • receive US$10 credit for your first shipping
  • 100% shipping guarantee 
  • round up your packages during 30 days for US$1
Requirements
  • full payment with a valid and active Visa Platinum card
  • must have made at least one purchase in the last 90 days
Applicability
  • free membership for 36 months
  • only valid if located in the same country where your eligible Visa card was issued
Bloomberg Linea Subscription Requirements Applicability
  • the world’s largest newsroom at your fingertips
  • must have a valid and active HSBC Visa Debit Card
  • cardholder must perform an annual subscription after redeeming a voucher and then will be automatically redirected to the Bloomberg website to complete subscription (visit Visa Benefits Portal at visa.com)
  • 3 free months subscription in your Bloomberg Línea annual subscription
  • benefit is triggered through redemption codes generated by Bloomberg and distributed by Visa
Bloomberg Linea Subscription
  • the world’s largest newsroom at your fingertips
Requirements
  • must have a valid and active HSBC Visa Debit Card
  • cardholder must perform an annual subscription after redeeming a voucher and then will be automatically redirected to the Bloomberg website to complete subscription (visit Visa Benefits Portal at visa.com)
Applicability
  • 3 free months subscription in your Bloomberg Línea annual subscription
  • benefit is triggered through redemption codes generated by Bloomberg and distributed by Visa
Disney+ Subscription Requirements Applicability
  • Visa offers a unique opportunity to associate with Disney+, a video streaming service with all the content of Disney, Pixar, Marvel, Star Wars, National Geographic in one place
  • must have a valid and active HSBC Visa Debit Card
  • must have made at least one purchase in the last 90 days with the eligible card 
  • cardholder must be in Bermuda when redeeming the benefit
  • cardholder must perform a monthly subscription after redeeming a voucher and then will be automatically redirected to the Disney+ website to complete subscription (visit Visa Benefits Portal at visa.com)
  • 2 free months subscription 
  • Visa Benefits Portal contains a link to the Disney+ Service subscription website. When link is clicked, cardholder is subject to the Disney+ terms of use
Disney+ Subscription
  • Visa offers a unique opportunity to associate with Disney+, a video streaming service with all the content of Disney, Pixar, Marvel, Star Wars, National Geographic in one place
Requirements
  • must have a valid and active HSBC Visa Debit Card
  • must have made at least one purchase in the last 90 days with the eligible card 
  • cardholder must be in Bermuda when redeeming the benefit
  • cardholder must perform a monthly subscription after redeeming a voucher and then will be automatically redirected to the Disney+ website to complete subscription (visit Visa Benefits Portal at visa.com)
Applicability
  • 2 free months subscription 
  • Visa Benefits Portal contains a link to the Disney+ Service subscription website. When link is clicked, cardholder is subject to the Disney+ terms of use

Visa Benefits Portal

Log in to the Visa Benefits Portal at visa.com to explore and enjoy Visa card benefits.

Initial registration will require personal information including full name, e-mail address, nationality, passport information, date of  birth, contact phone number and a password for future log in.

For additional HSBC Credit Cards visit our Cards page to help you decide what card(s) are right for you.

Disclosure

Issued by HSBC Bank Bermuda Limited, of 37 Front Street, Hamilton Bermuda, which is licensed to conduct Banking and Investment Business by the Bermuda Monetary Authority.

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