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Introducing Keisha Burgess-Davis

Our new Head of HSBC Premier

HSBC Bermuda is pleased to announce that Keisha Burgess-Davis has been promoted to our new Head of HSBC Premier. She will lead our team of expert Relationship Managers and Officers to provide year-round support for our Premier customers.

About Keisha...

Keisha Burgess-Davis first joined HSBC in 2008. During her 13-year tenure she has spent the majority of her time working in Premier, holding several roles within the department. She started as an Associate Relationship Manager, assisting clients with day to day banking transactions, and soon moved on to become a Relationship Manager, handling a portfolio of clients and assisting them with all their wealth management needs. 

Keisha then moved into Wealth Coaching, delivering sales training in addition to product information sessions to improve staff product knowledge, identify customer needs and improve our service capabilities. Soon after that, she was again promoted to Wealth Sales Manager, giving her direct oversight over a team of ten Premier Relationship Managers.

Her passion for continual growth led her to a role as Customer Experience Manager in 2017, in which she worked closely with both local and regional teams to drive customer centricity across the organization and embed customer centric methodologies to demonstrate how effective monitoring and measuring of client experiences can assist with retaining and attracting new business. In 2020, she rejoined the Premier team as a Wealth Sales Manager.

A strong financial background…

Armed with over 15 years in the financial industry, Keisha, holds her Series 7, 55, and 63 investment licenses and is currently pursuing her Certified Financial Planning designation. She brings a wealth of financial knowledge and experience, bolstered by a strong background in wealth management and customer experience to support and accelerate the growth of her team. 

Prior to HSBC, Keisha worked as an Equity Trader, trading on the New York stock Exchange and Over the Counter Markets. For Keisha, it was her first role as an Investment broker's assistant after graduating from Acadia University where her interest in investments first started to develop.

Putting people first…

Keisha's ability to inspire and motivate others has been a consistent source of strength throughout her career. One of her core business philosophies is 'if we get it right with our people, we can achieve anything'. With this motto in mind, she continues to mentor and coach others to be the best version of themselves. 

A strong believer in the power of positive thinking in the workplace, Keisha also enjoys developing internal wellness activities to assist employees with effective health tips and practices. Outside her life at HSBC, Keisha is passionate about uplifting other women and helping members of her community to achieve their financial goals. To this end, she has enjoyed the opportunity to present at workshops such as SHE LEADS Bermuda (A real world readiness program) as well as an interactive workshop on the under-served topic of budgeting, saving and investing in our community.

Breaking the glass ceiling…

Among her many accomplishments, Keisha is particularly proud to have been the first Black Head Girl of the Bermuda High School for Girls and now she adds to this by becoming the first Black female Bermudian to serve as Head of Premier at HSBC. She hopes that these accomplishments inspire others to continue to believe in themselves, never give up and continue to push through glass ceilings. 

At home, Keisha enjoys a good Netflix binge, and can also be found spending quality time with her family, which include two boys who constantly keep her on her toes…

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