Data privacy and you
Bermuda's data privacy laws require organisations like us to tell our customers what personal information we hold and how we use it. Our privacy notices are our way of providing our Personal Banking customers with this information.
Our privacy notices include information such as explaining why different types of personal data is collected, how that data is used and disclosed, and your rights regarding your data.
Our privacy notices
Latest updates
As of 1 January 2025 our privacy notices were updated to reflect the requirements of Bermuda’s new privacy legislation, the Personal Information Protection Act 2016.
More information about privacy
For further information about privacy in Bermuda, please visit the Office of the Privacy Commissioner for Bermuda website.
Exercising your rights
If you need support, or would like to exercise your rights as set out in our privacy notices, you can write to us at:
Attention: Rights of Individuals Fulfilment (ROIF)
Middle Office
37 Front Street, Hamilton HM11
You can also reach us on web chat or by phone. For more information on how to get in touch, visit our Contact us page.
Your rights are:
- The right to access personal information we hold about you, details of how we use your personal information and circumstances in which the personal information has been and is being disclosed. To get this information, complete the PIPA Access request form This link will open in a new window. You can send it to us at the address above, or hand it in at one of our branches. A fee of $200 BMD is payable to HSBC Bank Bermuda Limited (the “Bank”) in respect of this request for information, as per our fee schedule.
- You have the right to ask us to delete your personal information, however, in some circumstances we may not delete your personal information if we are entitled or required by law to retain it. To ask for this, complete the PIPA Erasure request form This link will open in a new window. You can send it to us at the address above, or hand it in at one of our branches.
Disclosure
Issued by HSBC Bank Bermuda Limited, of 37 Front Street, Hamilton Bermuda, which is licensed to conduct Banking and Investment Business by the Bermuda Monetary Authority.