Privacy notice

Bermuda's data privacy laws require organisations like us to tell our customers what personal information we hold and how we use it. Our privacy notices are our way of providing our Personal Banking customers with this information.

Our privacy notices include information such as explaining why different types of personal data is collected, how that data is used and disclosed, and your rights regarding your data.

As of 1 January 2025 our privacy notices were updated to reflect the requirements of Bermuda’s new privacy legislation, the Personal Information Protection Act 2016.

For further information about privacy in Bermuda, please visit the Office of the Privacy Commissioner for Bermuda website.

If you need support, or would like to exercise your rights as set out in our privacy notices, you can write to us at:

Attention of Rights of Individuals Fulfilment (ROIF)

Middle Office

37 Front Street, Hamilton HM11

You can also reach us on web chat or by phone. For more information on how to get in touch, visit our Contact us page.

Your rights are:

• The right to access personal information we hold about you and details of how we use your personal information. To get this information, complete the PIPA Access request form. You can send it to us at the address above, or hand it in at one of our branches
• In some circumstances, you have the right to ask that we delete your personal information. We may continue to keep your personal information if we're entitled or required to retain it. To ask for this, complete the PIPA Erasure request form. You can send it to us at the address above, or hand it in at one of our branches

Disclosure

Issued by HSBC Bank Bermuda Limited, of 37 Front Street, Hamilton Bermuda, which is licensed to conduct Banking and Investment Business by the Bermuda Monetary Authority.